OUR RUSH POLICY IS AS FOLLOWS:
- NEXT day RUSH = 100% add (on approval only)
- 3 day RUSH = 55% add (on approval only)
- 5-6 business day RUSH = 35% add
- 10-11 business day RUSH = 25% add
- 15-16 business day RUSH = 20% add
- Standard lead time for standard products is 4-5 weeks.
- Security grilles and non-standard products lead-time will vary depending on construction details and material availability
In addition, we reserve the right to decline a RUSH order that has not been pre-approved (see NEXT DAY and 3 day RUSH) or that our workload cannot accommodate (all other RUSH programs).
Lead-time starts the day the order is entered into our system.
Orders received after 2:00 PM CST will be entered into our system the next business day; weekends and holidays are not business days.
Please note: Lead times are estimated.
We strive to hit promised ship dates but factors beyond our control such as material shortages, unscheduled equipment maintenance and weather related delays may affect lead-time.